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Business Administrator header image of a boardroom table with one man presenting to four other people, all using laptops

Business Administrator

Level 3

Business Administrator header image of a boardroom table with one man presenting to four other people, all using laptops
Length of course
12 Months + EPA
EPAO
1st for EPA Logo

This apprenticeship provides learners with the core knowledge, skills, and behaviours required to support and improve business operations across a wide range of sectors. From mastering Microsoft Office tools to understanding business legislation and project management, learners develop the ability to support teams, manage tasks, and deliver value to their organisation.

Through a blend of live tutor-led classes, 1-1 coaching, on-demand content, and real-world portfolio activities, learners will grow into capable, confident business professionals. They will build core competencies in communication, planning, data processing, and stakeholder management—equipping them with the tools to thrive in any business environment.

Enquire About The Business Administrator Apprenticeship
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BUD LMS Platform

Your progress will be continually assessed using our online programme management system, Bud. Here, you will upload work and log your OTJ hours.
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Classes

Online live classes to attend during this apprenticeship. Hosted through our highly rated teaching environment by Ofsted.
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Coaching

1-1 coaching calls scheduled every 3 weeks with your dedicated skills coach. Employers are requested to attend at least 1 call every 9 weeks.
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LinkedIn Learning​

Free access to LinkedIn Learning for over 13,000 on-demand, online courses during your apprenticeship training.
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Personal Development​

Access to our highly rated Personal Development Learning Path to develop the apprentice’s soft skills during their apprenticeship training.
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Portfolio Submissions​

This apprenticeship is formatively assessed through portfolio submissions throughout the practical training period.

Skills gained during this apprenticeship

  • Microsoft Office Package
  • Microsoft Excel Essentials
  • Financial Accounting Foundations
  • Business Stakeholder Management
  • Strategic Business Analysis Tools
  • Public Speaking and Presenting
  • Change Management Models
  • Project Management
  • Business Legislation
Download The Business Administrator Brochure

Learning Journey

Module 1

This module equips learners with essential digital skills for the modern workplace, including Word, Excel, and PowerPoint. It also covers creating user guides, professional proposals, updating databases, and performing financial processes.
Live Classes: 2 Sessions

Module 2

Learners explore how their role contributes to business success, the structure of different organisations, and how values and culture influence day-to-day operations and decision-making.
Live Classes: 2 Sessions

Module 3

Learners identify internal and external stakeholders and evaluate their influence using tools like Mendelow’s Matrix and SWOT analysis to support business strategy.
Live Classes: 2 Sessions

Module 4

This module introduces PESTLE analysis, helping learners understand how political, economic, social, technological, legal, and environmental factors affect business performance.
Live Classes: 1 Sessions

Module 5

Learners gain insights into managing physical, human, financial, and technological resources to enhance operational efficiency and drive business value.
Live Classes: 1 Sessions

Module 6

Covers project planning, the Project Life Cycle, change management theories (Lewin, Kotter), and tools such as GANTT charts, SMART objectives, and RACI matrices. Learners will also create project proposals.
Live Classes: 3 Sessions

Module 7

Topics Covered

Focuses on delivering consistent quality, handling complaints, and acting as a key point of contact to resolve issues effectively

Live Classes: 1 Sessions

Module 8

Topics Covered

Learners develop confidence in promoting and applying organisational policies, including how to advocate for best practices and drive positive change.

Live Classes: 1 Sessions

Module 9

Introduces key legislation including GDPR, employment law, copyright, and trading standards, along with operational factors like supply chains, location, and inventory.
Live Classes: 2 Sessions

Module 10

Develops time management, flexibility, and decision-making skills to help learners respond effectively to change.
Live Classes: 1 Sessions

Module 11

Focuses on personal and team accountability, driving ownership of projects and continuous improvement.
Live Classes: 1 Sessions

Module 12

Builds communication skills across face-to-face, telephone, digital and written formats. Learners also explore professional social media usage.
Live Classes: 1 Sessions

End Point Assessment
(3 Months)

At the end of the apprenticeship practical period (with Velocity), the apprentice will then complete their final assessments with the EPAO. These assessments consist of:

  • Professional Discussion
  • Project Presentation with Questions
  • Knowledge Test

Enquire about the Business Administrator Apprenticeship